CAS Seal

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Urgency Examples

Low Examples:

  • Moving files
  • Reinstall software on new machine

Normal Examples:

  • Cannot access email
  • Cannot access internet in office
  • Moving/setting up computer equipment

High Examples:

  • Cannot access web in classroom and need it to finish teaching class
  • Web not accessible in entire department, building, or area of campus
  • Sprinklers leaking on computer lab