Submit a ticket

Have a question, problem or request?

  • Go to help.cas.ilstu.edu
  • Click "Create ticket"
  • Tell us who you are
  • Describe your concern
  • Submit ticket and you are done!

You will receive e-mail confirmation and can check the status of your request.

College of Arts and Sciences - Information Technology

Our mission in CAS-IT is to provide state-of-the-art technology supported by prompt and efficient service to enhance teaching, research, creative activity, public service, and administration in the humanities, natural sciences, mathematics, and social sciences.

Click here to view our brochure (pdf)


 

News Feeds

Illinois State Outages and Alerts:

System: Paciolan and CSGold Performance Degraded
System: ImageNow Maintenance
Network: Network Maintenance

Technical Cyber Alerts:

No alerts at this time

Our Services

  • CAS-IT personnel assigned to serve your specific area for desktop, network, and lab support.
  • Ticket system to expedite service for your IT requests.
  • CAS specific servers offering customized storage and application services.
  • Web Services ( formerly LILT) to assist in creation of your website and advanced online projects as well as faculty training and development.

CAS-IT Student Resources

Faculty Helpsheets

  • File sharing
  • desktop support
  • lab support
  • web site development
  • blogs
  • sharepoint sites
  • online surveys
  • secure grades
  • ....and much more

Click here for helpsheets